know your it before you change it
Every change to your IT depends on knowing what you have and how it all connects. Mugato observes how your IT actually runs and keeps the full history, with nothing installed on a single server. So you can see what a change will touch before you make it, and plan from facts instead of guesswork.
Nobody ever had a way to see how the pieces fit together
The answer to "what depends on this?" has always lived in a few people's heads, a CMDB nobody fully trusts and documents from the last project. That gap has never been any team's fault. The tools to see it simply didn't exist.
It matters more now. People can work around a picture that's 70% right. Software agents can't. They act on whatever they're given, which means the picture has to be right before anyone, or anything, moves.
An alien lands on Earth for one second, sees a single black sheep and reports a planet of black sheep. A CMDB export, a discovery run and a workshop are snapshots in the same way, so none of them can tell you what's normal, what's rare or what stopped. Mugato keeps every observation, so you can pick any two moments and see exactly what changed.
Know what's normal, what's rare and what stopped
Most tools show you one moment. Someone looks, writes down what they find and the picture starts aging that same day.
Mugato watches continuously and keeps every observation. That's how you tell what's normal from what's rare, and how you know something stopped rather than just wasn't running when you looked. You can compare any two dates and see exactly what changed.
See what a change will touch
Mugato groups your servers into the application services your business actually runs, and keeps that map current on its own. Select anything and you see what sits above it, what sits below it and which services are affected. Change gets faster, safer and cheaper, because the plan starts from how things really connect.
Migrations, exits and mergers
You see which servers have to move in the same wave, before the change window opens. Once your application services are named, a full data center exit plan comes from a single question. That takes the place of the interview rounds and workshops a migration usually starts with.
Audits, NIS2 and DORA
Regulators ask for an asset inventory, documented dependencies between systems and evidence of what breaks when something fails. Mugato produces all three from observation rather than from interviews. Because the history is kept, you can show an auditor what the estate looked like on the date they ask about.
Incidents and surprises
When something breaks, the map shows what else sits on the path, so your team starts from the dependency chain. Mugato learns what normal looks like for your own estate, so what gets flagged is what's genuinely unusual. Incidents close themselves when the connection comes back.
200+ acquisitions, one IT landscape
You need to know what's happening before you start changing, and Mugato gives you that X-ray picture into your infrastructure and does it non-intrusively.
Henrik AmsinckGroup CIO
Henrik runs IT for a group built from more than 200 acquisitions. He talks about what changed once his team could see the whole landscape, and what it was worth.
Documentation was out of date or missing, so nobody could say with confidence what depended on what. After two weeks of collection Henrik's team saw the application landscape mapped into clusters of servers for the first time, which is what let them move out of their legacy domains in an orderly way.
Ask your IT. Or let your agents ask it.
Stop asking colleagues, scheduling workshops and hunting through old documents. Ask your IT itself, in plain language, for today or for any day in the past.
Describe what you want to see and keep it as your own dashboard. A migration lead and an auditor need different views of the same estate, and neither has to wait for someone to build one.
Set a question to run on a schedule, so the check somebody used to do by hand lands in your inbox every Monday instead.
Point your own agents at the same observed facts your people use. Every answer comes from what was collected, so the same question gets the same answer, and that's what makes it safe for an agent to act on.
See one week of IT questions answered
Connect your own AI assistant to Mugato and ask your IT in plain language. Follow one week of everyday questions, from expiring certificates to unsupported operating systems to what a change will touch, each answered from what Mugato has actually observed.
A week of everyday questions, asked in plain language. You see the nine certificates expiring within 60 days and the servers that depend on each, and the 196 of 997 servers still running an unsupported operating system. The last step saves the week's questions to run every Monday, reporting only what changed.
From install to answers in about two weeks
One read-only virtual machine inside your network, nothing installed on any server and no rollout project. Your security team inspects everything collected before it leaves.
Collect
Mugato finds every server, then uses the same administrative interfaces your administrators already use to see what runs on each one and what it talks to. Collected continuously, synchronized every 30 minutes, with a full inventory daily.
Map
Our behavioral analytics engine reads how your servers actually communicate and groups them into the application services your business runs, with no manual mapping. It also shows what each server talks to and what it depends on. The grouping reaches 97% confidence after about two weeks.
Act
Plan the migration wave, answer the auditor, keep ITSM and your EA tools current, or point your own AI agent at the same read-only record. Ask a question in plain language and keep the answer as your view.
What customers say about Mugato
My favorite thing about Mugato? Mugato revealed that my service provider was overcharging me on capacity utilization. We could immediately show that we could lower the number of servers and there was so much money in that exercise that we immediately had a surplus on our Mugato investment.
With company mergers, there is often a need to be able to look ahead, but in order to do so, it is necessary to be able to look backwards at the same time. With Mugato I get just that opportunity.
Most companies out there are using agents. Our biggest problem is that our servers are already pressed to the maximum. With Mugato, you don't need to do anything. Just install the collector on a server, create a user, and you can start collecting information.
Frequently asked questions about Mugato
What is Mugato?
How does Mugato work without agents?
What is service dependency mapping?
How does Mugato show the blast radius of a change or outage?
How is Mugato different from IT asset management and discovery tools?
What are Mugato's temporal datasets?
Is agentless collection a security risk?
How long does it take to implement Mugato?
Does Mugato integrate with ServiceNow and enterprise architecture tools?
Can I connect Mugato to AI assistants like Claude, ChatGPT or Copilot?
How is Mugato licensed?
Who uses Mugato?
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